Sub-Zero Repair Services

No — and we’re upfront about that. We’re an independent repair company with years of hands-on Sub-Zero and Wolf experience. We are not affiliated with, authorized by, or certified by Sub-Zero Group, Inc. or any manufacturer. What we offer is factory-level expertise, genuine OEM parts, and honest pricing without the long factory-service wait.

In most of the Bay Area we offer same-day or next-day service, and many repairs are finished in a single visit. Call (650) 668-1172 or book online and we’ll give you the soonest realistic window.

We specialize in high-end built-in appliances: Sub-Zero, Wolf and Cove (all built by Sub-Zero Group), plus Viking and Thermador. Refrigeration, freezers, ice makers, wine storage, ranges, ovens, cooktops and dishwashers.

Yes. We install genuine OEM parts matched to your exact model and serial number — never generic substitutes that can void your warranty or fail early.

Yes — every repair is backed by a 365-day warranty on our labor, plus a parts warranty. If something isn’t right after our visit, we come back and make it right at no extra charge.

It depends on the model and the fault, but you always get a clear, flat-rate quote before any work begins — no surprise charges and no mystery fees. We diagnose first so you’re paying to fix the actual problem.

We’ll give you a straight answer based on the unit’s age and condition — not a sales pitch. Many Sub-Zero units run 20+ years with the right care, so a smart repair usually beats an expensive replacement. When it doesn’t, we’ll tell you.

If the unit isn’t cooling, move perishables to a backup cooler and clear space around the appliance so we can work safely. That’s it — we bring everything else.